5 South Wabash Avenue, Suite 208, Chicago, IL | Make an Appointment

Shipping policy

We use safe shipping methods and box/unbox all shipments under camera, for your security. Free shipping by FedEx or USPS on online orders within the lower 48 contiguous continental states. Contact us for Alaska and Hawaii orders.

For engaegment rings and custom orders, please check with your consultant. Insured rates vary by location and product, and we strive to keep your costs as low as possible.

JOHN S.
“Best experience I could have had designing and purchasing an engagement ring. Danny was fantastic to work with, patient, and diligent. After helping design, he sourced stones until we found the perfect ones and was a pleasure to work with.”

Scott K.
"I highly recommend! I was pretty nervous about the process, but Eric's relaxed vibe and being able to clearly explain how everything works really relieved my stress. My favorite part is that after I initially told Eric my budget, he never tried to up-sell me on a more expensive product--he stayed within my range at all times."

Michelle J.
"Every interaction we had was stellar from the 1st time we walked in to the moment we received the ring and thereafter. The vibe you get is that they are truly excited to see you and everyone enjoys being there."

Amanda V.
"What a wonderful experience I had at Ethan Lord. I was able to customize my wedding bands to my engagement ring. Lauren assisted me every step of the way and was incredibly courteous and helpful throughout the entire process."

Peri M.
"I had an incredible experience working with Lauren and her team at Ethan Lord Jewelers. Lauren was very patient, attentive, reassuring, and caring..."