Frequently Asked Questions
Where is Ethan Lord Jeweler is located in Chicago?
Ethan Lord Jeweler is located on Chicago’s historic Jewelers Row at 5 South Wabash Avenue, Suite 208, Chicago, IL 60603. Our downtown Chicago showroom is by appointment only, so every client receives a private and personalized jewelry experience.
Do I need an appointment to visit Ethan Lord in Chicago?
Yes, we are appointment-only. This allows us to prepare diamonds and gemstones that match your vision and budget before you arrive. You can easily book your appointment online to meet with a Chicago jeweler from our team.
Can I choose which jeweler I work with?
Yes. Many of our Chicago clients have a preferred jeweler, and you are welcome to request them when booking your appointment.
Do you make custom jewelry in Chicago?
Absolutely. Custom jewelry design is our specialty. Whether you’re creating a custom engagement ring, a one-of-a-kind wedding band, or redesigning an heirloom piece, our Chicago jewelers guide you through a collaborative process to bring your vision to life.
Do you design wedding bands and engagement rings in Chicago?
Yes, Ethan Lord is one of the top destinations for engagement rings and wedding bands in Chicago. We offer classic and modern styles for both men and women, as well as fully customizable designs.
What is Ethan Lord’s safety policy?
Your comfort and safety are important to us. Our Chicago showroom is by appointment only so we can manage capacity and sanitize between guests. If you prefer your jeweler to wear a mask, just let us know. Please reschedule if you are not feeling well.
Do you size rings in Chicago?
Yes. Ring sizing is always free for rings purchased at Ethan Lord Jewelry. Sizing is done in-house at our Chicago showroom (we never ship your jewelry out) and typically takes 5-7 business days. At this time, we only size rings purchased from Ethan Lord.
Do you offer jewelry appraisals in Chicago?
We do not perform appraisals ourselves, but we recommend Chicago Gem Lab, an independent appraisal company located in the same building as our showroom.
Does Ethan Lord buy jewelry?
No, we do not buy jewelry. However, many Chicago clients bring us their old pieces to repurpose. We specialize in custom redesigns, creating new fine jewelry using your existing gold, diamonds, or gemstones.
Do you offer jewelry financing in Chicago?
Yes. Ethan Lord partners with Wells Fargo to provide 12-month special financing to qualified applicants with approved credit. Learn more about financing your engagement ring here.
Are Ethan Lord diamonds conflict-free?
Yes. Ethan Lord is dedicated to conflict-free and responsibly sourced diamonds. We work only with suppliers who follow the Kimberley Process and strict ethical sourcing standards. Learn more about our conflict-free and responsible sourcing.