Rob M

We had a terrific experience at Ethan Lord.
Erika was awesome. She was more like a helpful diamond guru than a sales person. She was never pushy, and always made us feel comfortable. She responded to emails immediately, and helped us find EXACTLY what we were looking for.
I can't recommend Erika (and Ethan Lord) enough.

Mar 15, 2018

Lindsay T

I was traveling to Chicago for business when I realized my engagement ring's setting had come loose. I googled, "best jewelers in Chicago" and found Ethan Lord. I brought my ring in when they opened that day and they called me at 5pm to say it was ready to pick up. I am so grateful to them not only for fixing my ring but also for giving me peace of mind that my ring was in good hands, and for quickly returning it to mine! The woman at the front desk was very helpful and friendly and the experience was first rate. If I lived in Chicago and was going to buy fine jewelery, Ethan Lord would definitely be my first stop!

May 21, 2018

Sarah S

We found Ethan Lord because of all the reviews on yelp, and the great feedback held true!
Working with Ethan Lord, you'll get amazing customer service and no bullshit. You will not get the sleezy sales experience here--they take a consultative approach and they encourage you to make the right decision for you. Eric helped us find/design my engagement ring and my fiancé's wedding ring. He walked us through the details of the diamonds we were looking at and gave us great advice on where we could find some savings.
Ethan Lord did a fantastic job on my ring -- we will continue to use to go here for all our future jewelry needs.

Feb 24, 2018

Robbie J

About a year ago, I had a piece of jewelry taken from me which had been with me for 30+ years and held a bit of sentimental value. Unable to locate the exact piece again, I reached out to Dan Gerut @ Ethan Lord, and he was able to work his magic and crafted a custom re-creation of the original piece/engraving. I couldn't be happier with Dan's work ethic & professionalism, or with how the custom piece turned out. Thank you Dan & team! I'll gladly be returning and/or referring others to ya soon.

Mar 6, 2018

Christian V

Erika was terrific to work with on my engagement ring purchase. Incredibly patient, calm and helpful. I knew very little about diamonds and learned quite a bit from her. She worked with me well within my budget, on a tight timeline around the holidays, and communicated via email promptly, as needed. Not once did I feel any pressure due to her peaceful, professional demeanor. My sincere thanks to her. I highly recommend her to anyone. On a side note, I had little interaction with other staff members but they were all very friendly and always promptly greeted me.

Jan 19, 2018

Danielle F

My fiancé and I designed my engagement ring with Brittany's help and we were very happy with our experience. At first I was a little overwhelmed with all of the options, but she made the whole thing so approachable and was very patient and knowledgeable in answering all of our questions. I never felt like she was trying to push anything on us, but rather that she was educating us and helping us through the process so that we could design the best ring for us. Although we worked primarily with Brittany, all of the staff we interacted with at Ethan Lord were very professional and welcoming. We are planning to return to Ethan Lord for our wedding bands and would highly recommend it to others!

Jan 21, 2018

Holly M

Came in for our wedding bands and had the best experience! They fitted us and we walked out twenty minutes later with the perfect rings! Lovely receptionist who went the extra mile.

August 25, 2017

Jamie F

We stopped into Ethan Lord when we started looking at engagement rings. We sat down with Dan Gerut and ended up buying my engagement ring and both of our wedding bands. Dan is knowledgable, experienced, and attentive. I would recommend him to friends and family.

Jan 15, 2018

Nathen M

Brittany was awesome and helped me with everything I needed. I bought the engagement ring for my fiance back in October and I am still incredibly happy with Ethan Lord's services. Out of all the places I went on Jeweler's Row, they helped me customize a ring easily and really helped put my mind at ease. Plus they were able to meet my tight deadline!

Jun 11, 2017

Ryan S

Ethan Lord Jewelers was the perfect place to design my fiances engagement ring! It was a beautiful piece and she gets so many compliments. Larry was more than accommodating in making sure everything was done perfectly. I was on a time crunch and they were able to design the ring in time for the trip where I proposed. Larry educated me during the whole process and helped me to make the best decision. He truly cares about customer satisfaction and making sure you are happy! Great experience and would recommend Ethan Lord very strongly! We will be back for our wedding bands. Thanks Ethan Lord!

May 27, 2017

Erica L

Great customer service and they really stand behind their work!! They resized my ring for free 3 1/2 years after my husband bought it! Exceptional service and great people!!

Jun 6, 2017

Zac P

Brittany was amazing! She was very nice and knowledgeable, and she helped me create exactly what my fiance wanted.

Jul 19, 2017