Contact Us
Contact and Store Info
5 S. Wabash Ave Ste. 208
Chicago, IL 60603
Remote / Virtual Consultations Available
(312) 443-1401
Monday – Friday: 10AM – 6PM
Saturday: 10AM – 4PM
And By Appointment
Quick Faqs
Send a message, and we will reach out within 24 hours to tell you more about us or to set up an in-person or remote consultation.
Access to History, Beauty, Value
About our location
In the heart of Jewelers Row since 2004, we give you access to amazing service, expertise, and value. Ethan Lord is backed by one of the nation's top jewelry manufacturers - they're in the same building - and we've got relationships with the best dealers and craftspeople in Chicago. Fine jewelry is made on-site, which is why we can offer free lifetime maintenance and competitive pricing.
Our home, the Mallers Building, is an historic Art Deco structure that houses nearly 200 jewelers. We are proud to be a part of the community and a favorite jewelry destination for discerning clients.
Getting here:
There is valet parking and limited metered street parking. The Washington / Wabash CTA stop is conveniently located front of us (Pink, Purple, Green, Orange, Brown lines).
Quick FAQs Continued
Yes, currently we are by appointment only. Before you arrive, we'll source a selection of diamonds and gemstones just for you, so you get to see what fits your vision and budget. We have excellent relationships with dealers and will hunt to find you the best in beauty and value.
We look forward to accepting walk-in clients in our expanded showroom in the near future!
Yes! It's always free to size rings purchased from Ethan Lord, and we can size many other precious metal rings. Unlike many other jewelers, we do not ship our rings off for repairs, so we're quick, and your jewelry will not leave the building. Just drop by during business hours (no appointment needed) so we can size your finger and confirm that the ring is safe to alter. Sizing starts around $100, plus any additional costs if we need to add metal. The process typically takes 24-48 hours.
If you need to resize a diamond ring that was not purchased from Ethan Lord, we ask that you bring a diamond certification or appraisal. This is to protect us both, so we can all identify and understand exactly what we are working on.
No, we do not, but they aren’t difficult to get. We suggest working with an independent company for an unbiased appraisal. One we recommend is Allied Gem Services, and they are just down the street from us: (312) 263-0090.
We do not. However, we’re happy to work together to custom-make something brand new that incorporates your old pieces. Contact us to get started.
Yes! We work with Wells Fargo to to offer special financing for 12 months to qualified applicants with approved credit.
Our Reviews
Andrew M.
Eric is the man! He was very excellent with service, I got a great price and my fiancée is very pleased with her ring. I would recommend to anyone!
January, 2019
D.D.
I can't say enough great things about Ethan Lord. I had the pleasure of working with Erika to re- design my engagement ring. She is beyond knowledgeable and kind, she listened to everything I had to say in regards to the redesign and together we came up with the perfect ring. I get compliments all the time about my ring. I couldn't be happier with the way it turned out.
July 29, 2019
Lizzie L.
Love these guys. We bought our diamonds and designed our engagement and wedding rings with Devin, and have been working with the team on all our jewelry and diamond projects since. They make us feel special every time we come in-- and I wouldn't trust anyone else like I do them.
May 17, 2019
Deborah F.
We can't say enough good things about working with Danny at Ethan Lord. Finding a jeweler was perhaps the one vendor selection that my husband and I were most unsure about. We hardly know anything about pricing, quality, and most of what would go towards making an informed decision... We are very thankful for all of Danny's work and highly recommend him.
June 14, 2019
Christine S.
Ethan Lord (specifically Andrea) is amazing! I recently got engaged and my fiancé purchased the ring from a small jeweler in California. When I needed to have sizing beads added, Ethan Lord handled my request quickly (same day!),,. I feel confident that we'll continue going to Ethan Lord for all my Chicago jewelry needs.
March 26, 2019
John K.
I visited Ethan Lord with a very specific custom engagement ring design in mind. Eric provided very useful advice... The price was very competitive and the included lifetime warranty and maintenance ensures the longevity of their jewelry. Overall, the experience was very pleasant and I would highly recommend Ethan Lord to anyone looking to create a custom engagement ring.
March 1, 2019
Derek B.
Eric is a lot of fun to work with and very knowledgeable about wedding jewelry- diamonds, engagement rings, and wedding bands... He is not pushy and does a great job of educating those who are new to the engagement shopping... For the experience of the high end Michigan Ave shops without the price, start at this convenient location and ask for Eric!
January 1, 2019
Clare C.
The best jewelers! Especially Erika. She helped my husband design my engagement ring, and I can't imagine a more gorgeous ring! We went back to her for our wedding bands, and they turned out beautifully... We will absolutely be going back to this team for any future jewelry purchases!
June 21, 2018
Megan L.
Eric is the absolute best! He made my engagement ring and my wedding ring. Also made my husband's wedding band. No better place to go for custom jewelry, or any jewelry for that matter. Don't bother with anyone else, Eric is the best of the best!
September, 2018
Kenneth C.
Dan is the man! He helped us design a custom engagement ring over two months, many sketches, and even more emails. Not only is he insanely talented, he legitimately cares about your situation. Ethan Lorde and all its employees were committed to helping us find the perfect ring... Ethan Lord is the place to go, and if you work with Dan then lucky you!
January, 2019
Andrew S.
Eric was amazing in helping me find a gorgeous diamond that, while not necessarily the biggest, was truly unique and something that my now-fiancee would truly love! He put it in the perfect setting and I was able to discreetly sneak away to pick it up while she was shopping nearby, and I became engage the following morning! At Ethan Lord's, I feel like I designed the perfect ring, saved money (actually stayed on the low end of my intended budget), and made a few new friends! I look forward to visiting them again in future years for fashion jewelry.
January, 2019
Sandra H.
Exceptional customer service with great craftsmanship and using top quality materials! This jewelry shop is number one in Chicago!
March, 2019
