Contact Us
Welcome to our bright, roomy, clean showroom!
Contact and Store Info
5 S. Wabash Ave Ste. 208, Chicago
(312) 443-1401
REGULAR HOURS
M-F 10-5, Sat. 10-4, And By Appointment
Quick Faqs
Send a message, and we will reach out within 24 hours to tell you more about us or to set up an in-person or remote consultation.
Access to Service, Beauty, Value
About our location
Visit our newly expanded space in Jewelers Row, and make yourself at home. Expect a comfortable bar and relaxed environment where you'll enjoy an engaging, educational experience.
Our home, the Mallers Building, is an historic Art Deco structure that houses nearly 200 jewelers. We are proud to be a part of the community and a favorite jewelry destination for discerning clients since 2004.
Ethan Lord is backed by one of the nation's top jewelry manufacturers - they're in the same building - and we've got relationships with the best diamond dealers and craftspeople in Chicago. Fine jewelry is made here, which is why we can offer free lifetime maintenance and competitive pricing.
Getting here:
There is valet parking and limited metered street parking. The Washington / Wabash CTA stop is conveniently located front of us (Pink, Purple, Green, Orange, Brown lines).
Quick FAQs Continued
We are working hard to keep you and our team safe! Right now we are by appointment only, to be sure we can keep capacity at safe levels and clean thoroughly between guests. A few things to keep in mind:
- - We are currently limiting appointments to 2 people.
Please reschedule your in-person appointment for a later date if any of the following have happened to you within the past 14 days:
- - You’ve had contact with someone who has tested positive for COVID-19
- - You or someone at home have flu-like symptoms
- - You’ve traveled to one of the states on Chicago’s Emergency Travel Order list. You can check the list and exemptions on the city of Chicago's website.
We are asking that visitors and team members please follow these safety guidelines:
- - Wear a mask
- - Use hand sanitizer before and after handling ring samples
- - Wait to be buzzed in, so we can ensure a safe number of people in the waiting area
- - Wash hands often and keep 6" distance from others whenever possible
- - Agree to a temperature check
Thank you for your understanding and cooperation! BOOK AN APPOINTMENT
Yes, currently we are by appointment only. Before you arrive, we'll bring in a selection of diamonds and gemstones just for you, so you get to see what fits your vision and budget. We have excellent relationships with dealers and will hunt to find you the best in quality, beauty and value.
We look forward to accepting walk-in clients in our expanded showroom in the near future!
Yes! It's always free to size rings purchased from Ethan Lord, and we can size many other precious metal rings. Unlike some other jewelers, we do not ship our rings off for repairs, so we're quick, and your jewelry will not leave the building. Please make an appointment, and we'll size your finger and confirm that the ring is safe to alter. The process typically takes 48-72 hours. Please call for a quote; pricing, depends on your type of ring.
If you need to resize a diamond ring that was not purchased from Ethan Lord, we ask that you bring a diamond certification or appraisal. This is to protect us both, so we can all identify and understand exactly what we are working on.
No, we do not. We suggest working with an independent company for an unbiased appraisal. One we recommend is Allied Gem Services, and they are just down the street from us: (312) 263-0090.
We do not. However, we’re happy to work together to custom-make something brand new that incorporates your old pieces. Contact us to get started.
Yes! We work with Wells Fargo to to offer special financing for 12 months to qualified applicants with approved credit. LEARN MORE
Our Reviews
Venita F.
My consultant Eric was fantastic! He helped us design a very special engagement ring to replace one lost many years ago. The new ring was a way to celebrate our 37 years of marriage. Thanks Eric. I love my ring!
October, 2020
Peri M.
I had an incredible experience working with Lauren and her team at Ethan Lord Jewelers. Lauren was very patient, attentive, reassuring, and caring... The proposal went great and seeing my fiancé's face light up when she saw the ring, I know I made the right choice to go with Ethan Lord.
October, 2020
Colin O.
Of all of the other jewelers we had talked with Danny was most insightful, helpful, patient, and took the time to educate us on the elements of diamonds as much as possible... I would give it 6 stars if I could...
November, 2020
Michelle J.
Every interaction we had was stellar from the 1st time we walked in to the moment we received the ring and thereafter. The vibe you get is that they are truly excited to see you and everyone enjoys being there.
March, 2020
Stephanie M.
Erika is an absolute pleasure to work with! With the help of Erika and my Fiancé, we were able to create the engagement ring of my dreams! Because of our wonderful experience, we are now in the process of designing our wedding bands! We cannot wait to see how they turn out! Thank you Erika and the Ethan Lord team
July, 2020
Laura P.
My fiance got my engagement ring with Eric at ELJ, and we went back for wedding bands. We love Eric! He shoots it straight, is very knowledgeable, and trustworthy. You can go and see Eric without any fear of being talked into nonsense about diamonds and jewelry! I recommend to everyone!
March, 2020
Luc V.
Shopping for wedding rings he was a great and fun experience. The first day we visited we were offered wine as a congratulations for our engagement. After that Lauren was very helpful and friendly through the whole process. We end up with a custom ring and had no issues with sizing or any part of the process.
August, 2020
Anthony M.
Recently purchased engagement ring from them. Erika was fantastic and super helpful with putting together the custom design. Her knowledge on diamonds was super help with picking on the perfect stone. She showed me such a great range of stones in my budget, any of which would have been awesome, and I found one that ticked all the boxes... I would 100% recommend them to anyone looking for jewelry!
February, 2020
Hayden G.
The customer service was excellent from our very first appointment to look at engagement rings. Our wedding rings turned out beautifully and we had the fortune of working with Erika for our wedding band consultation. I would absolutely recommend Ethan Lord to my friends and family.
August, 2020
Scott B.
I came in knowing absolutely nothing about jewelry.. Danny was AWESOME to work with. He walked me through everything I needed to know. They had an unbelievable selection! I would highly recommend this place to anybody feeling a little lost in their ring buying experience.
August, 2020
Shawn M.
There's no other place to even look at when it comes to engagement rings. The warm greetings from every employee to the detailed and friendly consultation from Eric, there's nothing I would change about my experience with Ethan Lord.
October, 2020
